1. About us

These terms apply to bookings made with Unforgettable Tour STP, a locally owned tour operator in São Tomé and Príncipe.

2. Bookings

A booking is confirmed once you receive our confirmation email and, where applicable, payment of the deposit or full amount. For tours marked “request”, the booking is confirmed only after our team accepts it.

3. Prices and payment

Prices are shown in euros per person or per private group. Payments are processed securely by Stripe. The balance, if any, is due on the day of the tour unless otherwise agreed.

4. Your responsibility

Guests must follow the instructions of the guide, inform us about health conditions and travel with adequate insurance.

5. Changes

We may adapt itineraries because of weather, safety or local conditions. If a tour cannot run, we offer another date or a full refund.

6. Contact

Questions about these terms: [email protected].