What we collect

When you book or contact us we collect your name, email, phone number, country and any notes you provide. Card details are handled by Stripe and never stored on our servers.

Why we use it

To manage your booking, communicate with you, comply with legal obligations and, with your consent, send our newsletter.

Cookies and analytics

We use essential cookies for the booking process and, if enabled, Google Analytics to understand how the site is used.

Your rights

You may ask to access, correct or delete your data, or unsubscribe from the newsletter, by writing to [email protected].

Free cancellation

Cancel up to 48 hours before the start of your tour for a full refund.

Late cancellation

Between 48 and 24 hours before: 50% refund.
Less than 24 hours or no-show: no refund.

Cancellation by us

If we cancel because of weather, safety or force majeure, you choose between another date or a full refund.

How refunds work

Refunds are returned to the original payment method within 5 to 10 business days. To cancel, reply to your confirmation email or message us on WhatsApp quoting your booking reference.

Privacy policy